Once you have decided to consign your automobile to us for repair, you must schedule a time when you will deliver the car to us. Obviously, if the car needed to be towed from the scene of an accident and you designated Quattro Auto as its towed destination we would do everything possible to adjust to this unforeseen situation and accommodate you. If, for example, the accident did not occur during our normal business hours and you call MTS Towing at 301-585-1880, their procedure is to pick up and hold the vehicle until our next day of operation.

Normal procedure would require you to check with us as to preferred delivery time. General workload and the specific requirements for your repair will influence the timing. We invite you to utilize our e-mail service and our on-line calendar to confirm the day and time at which you will deliver the car to us. You may use our e-mail service to check on repair progress. We will notify you by phone and/or e-mail when the car is ready for pick-up.